Troubleshooting

Problems pairing (iPhone)
Beeline Velo/Beeline Moto generally have no issues pairing with iPhones, so you shouldn't have any issues! The most important thing to remember is t...
Fri, 22 May, 2020 at 4:58 PM
Problems pairing (Android)
Your phone should pair up with Beeline Velo/Beeline Moto when you first set up your Beeline account in the Beeline app. Sometimes, some Android phones - ...
Tue, 26 May, 2020 at 9:10 AM
Error messages
'Error 1': If you see 'Error 1' on your Beeline screen, please try: Pressing and holding on the bottom button for 30 seconds,...
Tue, 26 May, 2020 at 9:12 AM
What happened to the community forum?
During the launch periods of our Beeline Velo and Beeline Moto products, we hosted a community forum on our website to help gather feedback from you guys so...
Fri, 22 May, 2020 at 4:56 PM
Android Battery Saver and Background Activity Issues
Does your Beeline's ride navigation get a bit disrupted? Maybe the arrow seems to be jumping around incorrectly, giving misleading directions? There&#x...
Thu, 3 Mar, 2022 at 11:38 PM