All Beeline devices work well with the vast majority of iPhones and Android smartphones!
There are no known issues pairing with iPhones. Some specific Android phones can have issues with Bluetooth pairing, but we find that the vast majority of popular devices (eg, Google Pixel or Samsung Galaxy S lines) work without a hitch. Motorola phones often give Beeline devices a tough time establishing a reliable connection. For some extra tips and tricks for using a Motorola phone with a Beeline device, have a look at our support article here.
We've also found that some app-optimising modes on Android devices can cause problems with the Bluetooth connection whilst riding, so it is advised to turn power-saving modes off whilst using Beeline. You can find out more about the proper steps to check on this in our article on Android Battery Saver and Background Activity Issues here.
The key thing to check is that your phone meets Beeline's compatibility requirements:
Data connection (required for setting up a route, rerouting, and firmware updates)
Phone updated to the latest available operating system version (At a minimum, Android 8.0 (Oreo) or higher with Google Play, iOS 15.0 or later)
Bluetooth Low Energy compatible (Bluetooth 4.0)
We've tested the device extensively with the following smartphones to make sure that you can get out riding worry-free.
iOS (operating at a minimum of iOS 16 or later):
iPhone 8 and later models, including the iPhone X, XR, XS, 11, 12, 13, 14 series, and the iPhone SE (2nd gen and later)
Note: the minimum requirement for compatible iOS versions is planned to be upgraded from iOS 16 to iOS 18 soon. For this reason, if your iOS device is unable to update past iOS 18, we do not recommend you purchase a Beeline unless you're considering upgrading your phone. The Beeline app will continue being compatible with iOS 16 up to the Beeline app version current at the time of the upgrade to iOS 16+ support. If you're happily Beelining with this in mind, all is well.
Please note: Our app is optimised for screens the size of an iPhone SE or larger. If you’re using a device with a smaller display, you might find the route page looks a bit crowded. Please know that the team are aware of this.
In the meantime, I am hoping that you are able to follow directions on the Beeline device just fine, but please do let us know otherwise!
Android (operating at a minimum of Android 8.0 or later with Google Play Services):
Google Pixel, Pixel 2, Pixel 3, Pixel 3a, Pixel 4, Pixel 4a, Pixel 4a 5G, Pixel 5, Pixel 6
Samsung Galaxy S8, S10, S20, S21, A7, A21s, A50
Huawei P10 Plus, P20 Lite, P30 Pro
Xiaomi POCO F1, POCO M3 Pro
Of course, we have very many happy Beeliners cycling around with different phones. The key thing to check is that your phone meets Beeline's compatibility requirements above.
We can’t absolutely guarantee Beeline will work reliably with your phone, even if it meets these requirements, because hardware and software can vary between different phones, but we test Beeline devices with a broad range of phones for peace of mind. If you’re not sure, you can always give Beeline a go with our 30-day free trial!
Still hasn't answered your question? Get in touch with us here.