Does your Beeline's ride navigation get a bit disrupted? Maybe the arrow seems to be jumping around incorrectly, giving misleading directions? There's a good chance there are some app optimising settings that are throwing off your GPS connectivity a bit! The following should get you back on the right track.
What's the issue? Android phones, like popular Samsung Galaxy and Huawei P10 models amongst many others, have a battery saver mode that can reduce GPS accuracy and then cause issues for navigating with a Beeline device.
The exact name of the battery saver function in your settings will differ between manufacturers, but the underlying problem is the same. When you begin a ride with a Beeline device, if the battery saver is on, or the Beeline app’s background activity is restricted, navigation will not work.
There are a few settings in particular that are the largest drivers of this connection, but it is worth checking all of the following spots to be sure your connection won't be disturbed during your ride.
Head to your phone's Settings > Apps > Beeline. From here - let's view the following permissions:
1 - From the app info page, select Permission > Location > this should be set to "Allow while using the app" or similar
2 - From the app info page, select mobile data > this should be set to "Allow background data usage" as well as "Allow data usage while Data Saver is on" or similar
3 - From the app info page, select "Battery" > this should be set to "Unrestricted"
From here, we will head over to the "Device care and battery" settings within your settings menu > Battery > Background usage limits > and make sure that your power saving setting is not enabled as well as checking that the Beeline app is not listed in the sleeping apps section there.
And that should be all of the spots that will see you off to happier Beelining! If this hasn't done the trick, please contact us here and use the "Other" option to talk to a member of the team.
To find out more about this issue, or if your problem persists, this site provides detailed device-specific information: