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iPhone Connectivity Troubleshooting

While the Beeline app and device are designed to work seamlessly, sometimes your iPhone's settings or environment can impact performance.

Updated this week

If you're experiencing lag or connection drops whilst riding and connected to an iOS system, it's often a phone-side issue and easy to improve!

Here are a few suggestions to help improve your experience:

Optimise Phone Placement

The physical location of your iPhone can affect its connection with your Beeline device.

  • Keep it accessible: Storing your phone in a bag or jacket is perfectly fine.

  • Avoid shielded areas: Try to avoid placing your phone in areas that might block the signal, such as a pillion box or other shielded compartments. A clear line of communication between your phone and Beeline device helps prevent lag and ensure a smooth connection.

Manage Background Apps

If you have other resource-intensive apps running in the background, this could impact the Beeline app's performance. This could affect the speed of your app and also the connection stability.

  • Close unnecessary apps: Simply closing out of a few apps you're not actively using can free up RAM and provide the Beeline app with more resources, leading to a more stable connection.

We hope these tips help you enjoy smoother journeys with your Beeline! Please let us know if you continue to experience issues.

Important Note: Poor GPS Signal and Navigation Issues with Beeline Navigation

When using the Beeline app/device with your iPhone, a strong and stable GPS signal is crucial for accurate positioning and reliable turn-by-turn directions. If your iPhone experiences a poor GPS signal, it can lead to several issues that impact your navigation experience, including:

  • Inaccurate Location: Your current position on the map may appear to jump erratically, be slightly off, or not update promptly.

  • Delayed Directions: Turn-by-turn instructions might be delayed or given too late, causing you to miss turns.

  • Frequent Rerouting: The app may constantly try to reroute you as it struggles to pinpoint your exact location.

  • Slow Map Loading: The map might load slowly or appear blank in areas where your GPS signal is weak.

If you experience these symptoms, there are a few things that you could check:

1. Check the Basics

  • Make sure GPS is enabled: Go to your phone’s settings and confirm that location/GPS is turned on.

  • Restart your phone: This can fix temporary issues with the GPS receiver.

  • Toggle Airplane Mode: Turn it on for a few seconds and then off again to reset all radio connections.

2. Improve Line of Sight

  • GPS needs a clear view of the sky. Tall buildings, dense forests, or being indoors can interfere with the signal.

  • Avoid obstacles: Try to stay away from thick walls, metallic structures, or heavy tree cover.

3. Update Your Location Settings

  • Go to Settings > Privacy & Security > Location Services > Beeline and make sure it’s set to always.

4. Disable Power-Saving Modes

  • Battery saver modes often reduce GPS accuracy. Make sure these are turned off while you need a precise location.

Hopefully, these tips and tricks will see you off and happily Beelining without any interruptions! We’re on hand to help should anything come about :)

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