Beeline

Solutions to common problems: pairing, connectivity, and more

Troubleshooting

This article covers the steps to have your Android phone and the Beeline app working together smoothly

Android Battery Saver and Background Activity Issues

Experiencing issues getting your Beeline device paired with your Android phone? This article will have the solutions you are looking for.

Problems pairing (Android)

Experiencing issues getting your Beeline device paired with your iPhone? This article will have the solutions you are looking for.

Problems pairing (iPhone)

Solutions to common issues encountered whilst riding with Beeline

Resolving issues whilst on a Beeline ride

Troubleshooting for pairing and connectivity issues for Motorola phones

Motorola Pairing / Connectivity Help

While the Beeline app and device are designed to work seamlessly, sometimes your iPhone's settings or environment can impact performance.

iPhone Connectivity Troubleshooting

Troubleshooting for pairing and connectivity issues

Pairing & Connectivity Troubleshooting

How to get your Beeline device running on the latest version

How to update a Beeline device

Learn about device error messages and how to resolve them

Error messages

Troubleshooting for device's that won't turn on

My Beeline device won't turn on

Troubleshooting for Beeline devices that aren't pointing in the right direction or spin erratically.

Resolving Beeline Device Gyroscope Issues

This article covers the troubleshooting steps needed to ensure your device completes the update needed.

Troubleshooting for your device Stuck in "Update Mode"

Device Troubleshooting

Is your ride data showing up differently to other apps or health tracking tools? We can help explain!

There is a discrepancy with my ride data

This article explains factors affecting smartphone battery life when using the Beeline app, provides optimization tips, and outlines typical battery performance expectations.

My phone battery is draining when using Beeline

This article provides troubleshooting steps for users experiencing audio guidance issues.

My audio navigation is not working as expected

To ensure your Beeline app and device work seamlessly, you'll need to adjust a few settings on your phone.

Permission checks on your Android phone

Starting a Ride from Your Device: Background App Usage

Troubleshooting for various phone side issues

Phone Optimisation

This article outlines the limitations and procedures for purchasing Beeline Plus and details how to acquire a refund through the Google Play Store or App Shop.

Beeline Plus payment issues

Troubleshooting and guidance for any issues with Beeline Plus features and subscriptions

Beeline Plus

Navigating with Beeline should be a smooth experience, but sometimes you might encounter unexpected routing issues.

Routing Errors

Sometimes importing GPX files can present a few challenges. This article will help you troubleshoot common GPX issues you might encounter.

GPX errors and issues

Occasionally, generated routes might not align with your expectations. Here's why and what you can do.

Route Planning Errors in the Beeline App

Troubleshooting & support for route and route planning issues

Routing issues and Route planning errors

Shop Beeline

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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