Beeline

Solutions to common problems: pairing, connectivity, and more

Troubleshooting

This article covers the steps to have your Android phone and the Beeline app working together smoothly

Android Battery Saver and Background Activity Issues

Experiencing issues getting your Beeline device paired with your Android phone? This article will have the solutions you are looking for.

Problems pairing (Android)

Experiencing issues getting your Beeline device paired with your iPhone? This article will have the solutions you are looking for.

Problems pairing (iPhone)

Solutions to common issues encountered whilst riding with Beeline

Resolving issues whilst on a Beeline ride

Troubleshooting for pairing and connectivity issues for Motorola phones

Motorola Pairing / Connectivity Help

Troubleshooting for pairing and connectivity issues

Pairing & Connectivity Troubleshooting

How to get your Beeline device running on the latest version

How to update a Beeline device

Error messages

Troubleshooting for device's that won't turn on

My Beeline device won't turn on

Device Troubleshooting

Is your ride data showing up differently to other apps or health tracking tools? We can help explain!

There is a discrepancy with my ride data

This article explains factors affecting smartphone battery life when using the Beeline app, provides optimization tips, and outlines typical battery performance expectations.

My phone battery is draining when using Beeline

This article provides troubleshooting steps for users experiencing audio guidance issues, including headset connection checks, volume adjustments, and instructions for providing necessary diagnostic information.

My audio navigation is not working as expected

Troubleshooting for various phone side issues

Phone Optimisation

This article outlines the limitations and procedures for purchasing Beeline Plus and details how to acquire a refund through the Google Play Store or App Shop.

Beeline Plus payment issues

Troubleshooting and guidance for any issues with Beeline Plus features and subscriptions

Beeline Plus

Shop Beeline

Find answers and get help from Intercom Support and Community Experts

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