Step 1: Update to the Latest Firmware
To check for updates, open the Beeline app on your phone and connect to your device.
If an update is available, you will typically be prompted to install it. Follow the on-screen instructions to complete the update.
Step 2: Connect and Prepare Your Device
Turn on your Beeline device.
Ensure it's connected to your phone via the Beeline app.
Step 3: Gyroscope Recalibration
Place your Beeline device with rear facing down on a flat, static surface. This could be a kitchen worktop, or any stable, horizontal surface that won't be moved or disturbed.
Do not touch or move the device for 30-60 seconds. During this time, your Beeline will automatically detect its stable position and recalibrate its internal gyroscope.
Step 4: Test Your Device
We hope that this now has your device working properly. If this is not the case, please do get in touch with the Beeline Customer Support team here.